Tuesday, May 7, 2019

IT Operations: PagerDuty Unveils Hybrid ITSM Platform

IT Operations: PagerDuty Unveils Hybrid ITSM Platform

PagerDuty today unveiled a framework intended to make it possible for organizations to bridge multiple styles of IT service management (ITSM) methodologies for IT operations. Rachel Obstler, vice president of product for PagerDuty, said PagerDuty Solution for HybridOps provides a comprehensive incident management framework capable of spanning both ITIL and DevOps processes for IT operations. […]

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