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Artificial Intelligence: using automation to build customer intimacy
Information Age According to a new study from Genesys, the customer experience firm, 48% of companies say improving customer intimacy is the main reason for artificial intelligence (AI) adoption. Additionally, large companies with at least 30,000 employees are over 50 ... MIT Global Survey: 90% of Companies Deploy Artificial Intelligence in the Customer Journey |
Thursday, November 15, 2018
Artificial Intelligence: using automation to build customer intimacy - Information Age
